Reolian’s management team visited various bus terminals to show appreciation to front line staff for their hard-work of providing public transport services during Chinese New Year.  On February 11 (2nd day of CNY), Reolian General Manager Mr. Cedric Rigaud paid visits to all bus terminals together with the management team. The management delivered new-year gifts and red packets to bus captains and headway controllers as token of appreciation for their hard work of providing bus services during Chinese New Year holidays. During the visit, the front line employees also interacted with the managers, and were encouraged to continue their hard…

Reolian Becomes Macau’s First Bus Company to Receive OHSAS 18001 Certification [Macau, January 27, 2013] Reolian’s Maintenance Center was awarded Occupational Health and Safety Assessment Series (OHSAS) 18001 Certificate as the first public transport company in Macau to receive the certification.

Reolian Year-end Summary of OperationsIncreased Ridership but Still Room for Improvements [Macau, December 27, 2012] In summary of operation status for year 2012, Reolian states that overall ridership has increased as a result of enhanced bus frequencies in the 2nd half of the year. Although improvements were achieved with the series of reform measures being in place in July and August, Reolian admits that there is still room for improvement on operational safety and service reliability. Looking forward in 2013, Reolian will continue to improve safety and reliability, and at the same time strengthen internal communications and develop various trainings…

[Macau, January 16, 2013] Reolian Staff Social Club visited S. Francis Xavier Home for the Aged to celebrate Chinese New Year together with 68 senior citizens on January 16, sending 68 hand-made scarfs weaved by Reolian team members. To share Reolian’s “CARE” value to the community, the Staff Social Club initiated “Weaving for Warmth” activity since November 2012, in which Reolian staff volunteered to knit scarfs for the elderly at their spare time. A total of 68 scarfs were knitted and given to the senior citizens during the team’s visit to S. Francis Xavier Home for the Aged on January…

Reolian Organizes Customer Service Trainings for Front Line Staff [Macau, December 17, 2012] Reolian organizes customer service trainings for front line staff including bus captains, headway controllers and team leaders, with the aim of developing employees’ customer-oriented mentality by instructing communications skills and knowledge for public transport industry.

Reolian Emphasizes on Employee Healthcare [Macau, December 3, 2012] Emphasizing employee health conditions for operation safety improvements, Reolian develops series of healthcare programs, leisure activities and emotion management seminar to reinforce front line staff’s awareness on their physical and mental wellness.